Publications
Customer service
- Alternate weekly collections - resident letter (PDF Document, 174.85 Kb)
- ASB Case Review (Community Trigger) Report Form (Word Document, 493.2 Kb)
- Citizens Panel FAQs (PDF Document, 91.72 Kb)
- Communal bins letter (PDF Document, 224.04 Kb)
- Complaining about a Councillor Form (Word Document, 192 Kb)
- Councillor Complaints Process Chart (PDF Document, 678.52 Kb)
- Customer Charter (PDF Document, 168.69 Kb)
- Customer Service Standards - Active Oadby & Wigston (PDF Document, 218 Kb)
- Customer Service Standards - Anti Social Behaviour 2024-2025 (PDF Document, 156.25 Kb)
- Customer Service Standards - Benefits 2024-2025 (PDF Document, 155.58 Kb)
- Customer Service Standards - Corporate Asset Clean & Green Team 2024-2025 (PDF Document, 160.97 Kb)
- Customer Service Standards - Customer Services 2024-2025 (PDF Document, 183.66 Kb)
- Customer Service Standards - Data Protection and Compliance 2024-2025 (PDF Document, 177.07 Kb)
- Customer Service Standards - Democratic Services 2024-2025 (PDF Document, 156.38 Kb)
- Customer Service Standards - Electoral Services 2024-2025 (PDF Document, 157.73 Kb)
- Customer Service Standards - Environmental Health 2024-2025 (PDF Document, 159 Kb)
- Customer Service Standards - Finance 2024-2025 (PDF Document, 154.29 Kb)
- Customer Service Standards - Licensing 2024-2025 (PDF Document, 160.4 Kb)
- Customer Service Standards - Planning Policy 2024-2025 (PDF Document, 158.71 Kb)
- Customer Service Standards - Waste 2024-2025 (PDF Document, 155.22 Kb)
- Direct Debit Mandate (PDF Document, 69.47 Kb)
- Pharmacy and grocery directory (Excel Spreadsheet, 17.76 Kb)
- The Equality Act, Making Equality Real (PDF Document, 2.3 Mb)
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