Service standards - Publications - Oadby and Wigston Borough Council

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Service standards

Complaint Handling Code Self-Assessment 2024 (PDF Document, 331.27 Kb)
Customer Service Standards - Business Rates 2024-2025 (PDF Document, 156.5 Kb)
Customer Service Standards - Communications & Marketing 2024-2025 (PDF Document, 159.85 Kb)
Customer Service Standards - Council Tax & Recovery 2024-2025 (PDF Document, 159.79 Kb)
Customer Service Standards - Housing Income 2024-2025 (PDF Document, 154.48 Kb)
Customer Service Standards - Housing Lettings 2024-2025 (PDF Document, 158.11 Kb)
Customer Service Standards - Housing Repairs and Maintenance 2024-2025 (PDF Document, 155.39 Kb)
Customer Service Standards - Housing Tenancy & Estate Management 2024-2025 (PDF Document, 154.36 Kb)
Customer Service Standards - HR 2024-2025 (PDF Document, 156.36 Kb)
Customer Service Standards - IT 2024-2025 (PDF Document, 208.69 Kb)
Customer Service Standards - Planning Development Control 2024-2025 (PDF Document, 158.63 Kb)
Customer Service Standards - Policy, Performance and Transformation 2024-2025 (PDF Document, 155.35 Kb)
Customer Service Standards - Recovery (PDF Document, 217.13 Kb)

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