Our Values

Our staff helped to develop our visions and values through workshops. All of our employees are committed to adhering to the council's vision.

Customer and community-focused

• We will put the customer and community at the heart of everything we do
• We will listen to our customers and take feedback on board to ensure we are offering the best possible services
• We will be flexible, open, honest and respectful with our customers and always look for ways to make it easier for them to do business with us
• We will embrace equality and diversity in our communities and in the workplace.

Proud of everything we do

• We will take pride in our actions, outcomes and successes
• We will be passionate about the roles we undertake, striving to improve and learning from our mistakes
• We will view things from the customer’s perspective and focus on what we can do to give them the best possible service.

Collaborative and creative

• We will value the contributions of everyone, making valuable connections and working together to achieve shared success
• We share knowledge, support each other and collaborate for better outcomes
• We will ask for the perspective of others and respect different opinions.

Resourceful and resilient

• We will treat challenges and setbacks as opportunities for improvement and growth
• We will take personal and collective responsibility for taking on challenges, making continuous improvements and finding resolutions
• We will show perseverance and adaptability when faced with challenging situations.